Our Webshop
In our webshop you will find all our products. A large part of our range, such as all used products, receive their own photos. This is mentioned in the specification list. So you can see exactly what you are buying! We also often make demos of guitars, which can be found on our demo YouTube channel .
In our descriptions, you will not only find information about and specifications of the product, but also a state description. We inspect the guitar and list all important aspects such as originality, repairs, and signs of play and use. With this, we give each product a state description, from ‘New’ to ‘Sold As Is’.
Our Online Service
Our customer service crosses borders! We do everything we can to make sure you can make a good choice, even when you make a purchase online. For example, read these tips on what to look out for when buying online. Our photos and descriptions go a long way, but we go one step further!
Our team of expert Fellows is available daily via chat, email, and phone. We answer all your questions and are happy to provide advice. Upon request, we will take additional photos, such as close-ups of repairs, playwear or parts. Do you have a specific guitar in mind and are you curious to know what it sounds like? Then of course we will make a demo for you! It is also possible to schedule a video consultation in which we show and play the guitar.
Customer Service
Available daily via email, phone and chat.
See what you buy
See photos of the actual instrument.
Request a Demo
And listen from your couch!
Shipping & Delivery Time
We are proud to ship guitars to guitarists all over the world. Therefore, we take great care and attention to packaging and shipping.
Guitars are shipped within 1 to 2 working days. Before shipment, each instrument passes through our workshop for a setup by one of our luthiers. So your new instrument is guaranteed to arrive ready to play. This is our Gold Standard!
Shipped parcels receive a Track & Trace code, which allows you to track the status of your order.
Shipping Costs
Shipping costs depend on your location. We use a flat rate system for all our shipments so you always know what you are paying for a shipment.
Click the button below to see which shipping costs apply to you.
Ordering Outside Europe
Do you live outside Europe and want to buy a guitar from us? You can! We ship all over the world. Please note that in many countries outside the EU further customs and handling fees may be added.
Import duties
For countries outside the EU, such as the US, UK, and Switzerland, Import duties are charged. These charges are not included with us and will be invoiced to you by the carrier. The amount of these charges depends on your location, please visit the relevant websites of your country and/or (sub)state to check.
Return Policy
We know better than anyone that the very best way to discover a guitar is to hold and play it yourself. It may happen that an instrument feels different in real life than you want it to. That is why we offer a 30-day return guarantee on our products.
You will receive a full refund after we receive the product in good condition. Please note: return costs will be charged.
Payment Options
Below you will find all our online payment options. Please note: All prices on our website are shown in euros (€).
Credit and debit card
iDeal
- iDeal in3
Klarna
- Pay afterwards
- Pay in 3 payments
- Pay now
- SOFORT
Paypal
Apple Pay
SEPA
- Bank Transfer
- SEPA-incasso
Bancontact
KBC/CBC Payment
Belfius Direct Net
Giropay
EPS
