Worldwide shipping
Shipping
TFOA annually ships thousands of guitars and accessories worldwide with our fixed-price shipping companies UPS & GLS. This enables us to offer fast and correct shipping at a competitive rate. Of course, special shipping requests are negotiable..
Processing your order
Guitars and amplifiers are shipped within 1 to 2 working days. We adhere to this period to give the guitar or amplifier a full setup and check so that it arrives guaranteed to be play-ready.
Accessories are shipped on working days, if ordered before 14:00, on the same day. Delivery within the Netherlands is often the next working day.
Shipping costs
We use a flat rate system for all our shipments so that you always know what you are paying for shipping. See the table below for a specification per country.
Standard | UPS Express Saver: | Additional services available: | |
NETHERLANDS: Free from €69,- | Saturday delivery: | ||
Accessories < €69 | €3,95 | €24,95 | |
Accessories > €69, Guitars & Amplifiers: | Free | 49,95 | €14,95 |
EU1: BE & LUX: Free from €99,- | EXPRESS+ delivery: | ||
Accessories < €69 | €5,95 | €29,95 | |
Accessories > €99, Guitars & Amplifiers | Free | 59,95 | €99,95 |
EU 2: FR, MC, DE, DK: Free from €199,- | |||
Accessories & Guitars <€199,- | €14,95 | 34,95 | |
Accessories > €199, Guitars & Amplifiers | Free | 69,95 | €119,95 |
EU 3: Finland, Sweden, Portugal, Spain, Italy, Ireland, Poland, Czech Republic, Austria, Slovenia: Free from €499,- | |||
Accessories & Guitars < €499,- | 19,95 | 44,95 | |
Accessories > €499, Guitars & Amplifiers | Free | 79,95 | 149,95 |
EU 4: Rest EU + UK, Switzerland, Iceland & Norway | |||
Accessories | 34,95 | €99,95 (For small packages, ask for a custom price) | |
Guitars & Amplifiers | 34,95 | 99,95 | 199,95 |
WW – USA & Canada: | |||
Accessories | NA | 199,95 (For small packages, ask for a custom price) | |
Guitars & Amplifiers | NA | 199,95 | Ask for a custom price |
WW – Rest: | |||
Accessories | NA | €249,95 (For small packages, ask for a custom price) | |
Guitars & Amplifiers | NA | 249,95 | Ask for a custom price |
For very heavy amplifiers >35kg, higher rates may apply.
NA = NOT AVAILABLE (this shipping option is not possible for this country)
Every shipped package is always fully insured against theft and damage.
Shipping Costs Repairs
We use the following rates for shipping repaired guitars:
Benelux: | €25,- |
Germany & France: | €50,- |
Rest of the world: | €75,- |
Track & Trace Code:
Shipped packages receive a Track & Trace code, which allows you to follow the status of your order.
Invoice:
All shipments are sent with an invoice. International orders are sent with the necessary number of invoices.
Home delivery:
The carriers choose their own schedule for delivery. We cannot influence this. Please note that you must be present to receive the shipment on weekdays from 9:00 am to 5:00 pm.
You are always responsible for how the shipment is received at the delivery address.
Delivery to a pick-up location:
It is also possible to have an order delivered to a UPS Access Point. You can select these locations at checkout. Within the Netherlands, your order will be delivered to the location the next working day after shipment.
Do I have to pay import duties?
When you place an order with us outside the EU, you may be subject to import duties. These costs are not included with us and will be invoiced to you by the carrier. The amount of these costs depends on your location. Please visit the relevant websites of your country and/or state to view these costs.
